When goods get stuck at customs, costs rise quickly: storage, demurrage, missed sales, and stress. Most holds come from predictable issues you can prevent with better preparation.
1. HS code misclassification
Wrong HS codes lead to wrong duty rates and compliance checks. Customs may require reclassification or additional evidence.
2. Invoice and document mismatches
Different quantities, weights, or descriptions across invoice, packing list, and transport documents trigger verification.
3. Valuation concerns
If declared values look inconsistent with market references, customs may request more proof—contracts, payment evidence, and supplier details.
4. Missing permits or controlled items
Many products require approvals from specific agencies. Without the right permit, release may be delayed or blocked.
5. Slow response to queries
Even a correct file can stall if replies are delayed. Assign one responsible person and keep all documents ready.
Prevention plan
Do a pre-arrival document audit, verify HS codes, and keep a clean digital+physical file for inspection days.
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